Shipping policy
Processing Time
- Orders are processed and shipped within 3-15 business days after payment confirmation. This timeframe excludes international transit time.
- Delays may occur during peak seasons (e.g. Christmas, 11.11).
Shipping Destinations
We provide shipping services to most countries worldwide. Delivery availability will be displayed automatically during checkout. Currently unavailable destinations indicate we do not offer shipping to those regions. We apologize for any inconvenience and are actively expanding our service coverage.
Shipping Method
- Primary Carrier: Yanwen Express
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All shipments include a Yanwen tracking number (Format:
YW123456789CN). - Track your package: Yanwen Official Tracking
- *Note: Tracking updates may delay by 24-48 hours after dispatch.*
- Delivery typically takes 12-25 business days internationally after processing, depending on destination and customs clearance.
Important Notes
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Potential Delays:
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International deliveries may experience delays due to:
• Customs clearance procedures
• Local holidays or peak seasons
• Unforeseen logistical circumstances
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Packaging & Liability:
All items are securely packaged for transit. However, we will not be held responsible for:
• Loss/damage caused by incorrect/incomplete address information
• Delays or seizures by customs authorities
• Damage occurring after successful delivery
Contact Us
For delivery inquiries or support:
Email: losecontroledge@gmail.com
Response time: Within 24 business hours
We appreciate your understanding of these policy terms.